FAQ

Lead time is the time it takes to process and, in some cases, manufacture your order. Shipping time is the duration your order spends in transit with the carrier. For more information on shipping, please read our shipping policy.

Production timelines vary, so we recommend contacting us for the most accurate estimate.

Yes, exterior painted products require extra drying time between coats. Depending on weather and humidity, this can add several days to the process.

We carry a mix of in-house and vendor-supplied products. Different shipping schedules or manufacturing times may cause some items to arrive separately. Contact us for details about your specific order.

Check your pipe size with our pipe sizing printout. Print it at 100% scale and match your pipe to the diagram to identify the correct size.

Please refer to the mounting instructions for obstacles with Embedded Polymer Bearings and obstacles with Pillow Block Bearings.

Watch this video for step-by-step instructions on aligning your pillow block bearings.

To keep them looking great and protect them from the elements, repaint exterior products as needed. We also recommend storing them indoors during harsh weather or winter months.

While shipped fully dry, exterior paint can feel slightly tacky for several months as it cures. Cleaning the surface with a mix of dish soap and water can help speed up the curing process. Once fully cured, the exterior paint will still feel different from interior painted products due to its unique formulation for outdoor durability.

For the full list of standard color options, please refer to our Product Color Chart